Policy

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No-Show Policy

Any no-show for appointments booked online will still be charged a fee for the missed appointment.

Cancellation Policy

We thank you for booking your appointment with Paisley Salon and Spa. Your appointments are very important to our stylists and technicians, and it is time that is reserved especially for you. We understand that sometimes schedule changes are necessary; therefore, we kindly request at least 24 hours’ notice for cancellations.

Refund Policy

STYLISTS DELIGHT THEMSELVES IN PROVIDING YOU WITH EXCEPTIONAL SERVICE AND EXCELLENT CUSTOMER CARE.

We do not issue refunds on Salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within two days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the stylist who performed the initial service, adjustments are made available to you at no cost only with in the two days of the initial service.

We sincerely thank you for your business.